jlibd's Privacy Policy

Introduction & Overview

jlibd is an online gaming platform in Bangladesh committed to providing an entertaining experience for users. We believe that protecting the privacy of your personal information is one of our highest responsibilities.

The purpose of this privacy policy is to clearly inform you about which of your information we collect, how that information is used, who it is shared with, and what rights you can exercise over your information. We use SSL encryption technology to keep all your information safe.

This policy applies to the jlibd platform website, mobile browser version, and all related services. You may contact us with any questions or concerns.

Information We Collect

jlibd may collect the following types of information to provide services and manage your account:

2.1 Information You Provide Directly

When you voluntarily provide information on our platform, the following information may be collected:

• Name and identity-related information
• Email address and mobile number
• Date of birth (for age verification — only users aged 21+ are permitted)
• Login credentials (stored in encrypted form)
• Transaction information (deposit and withdrawal history)
• Payment account information (bKash, Nagad or Rocket number)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• Device type, operating system, and browser information
• IP address and general geographic location information
• Duration of your session on the platform and page visit patterns
• Information collected through cookies and similar tracking technologies
• Gaming history and preference-related information

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third-party sources, such as payment processing providers or identity verification services. This information is always used for the purpose of ensuring the security of your account.

Purpose of Using Information

jlibd uses the information collected from you for the following legitimate purposes:

3.1 Service Operation and Improvement

• Creating, managing, and keeping your account secure
• Processing deposit and withdrawal transactions
• Continuously improving the quality of gaming services
• Identifying and resolving technical issues
• Personalizing your experience by customizing platform features

3.2 Safety and Security

• Detecting and preventing fraudulent activity
• Blocking unauthorized access to accounts
• Conducting necessary checks to prevent money laundering
• Enforcing responsible gaming policies

3.3 Communication and Support

• Responding to your support requests
• Notifying you of important account-related information
• Informing you about changes to platform policies or services
• Sending information about relevant offers in accordance with your consent

Information Sharing and Disclosure

jlibd does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Partners

We work with trusted technology and service providers that assist us in operating specific services on our behalf. This includes payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and security service providers. All these partners are contractually obligated to protect the confidentiality of your information.

4.2 Legal Obligations

We may disclose information when required to comply with a court order, a legitimate request from a government authority, or applicable law. In such cases we will disclose only the minimum amount of information legally required.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such cases we will notify you in advance and the protections of this privacy policy will continue to apply.

Cookies & Tracking Technologies

jlibd uses cookies and similar technologies to improve your browsing experience and maintain the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: Required to keep login sessions active and for the basic functionality of the platform — these cannot be disabled.
• Functionality Cookies: Help remember your preferences, language selection, and login information.
• Analytics Cookies: Used to understand how traffic moves through the platform; these do not include any personally identifiable information.

5.2 Cookie Controls

You can choose to accept or reject most cookies through your browser settings. Please note that disabling certain cookies may affect the proper functioning of some platform features.

Data Storage and Security

6.1 Retention Period

We retain your information only for as long as necessary — that is, while your account is active and for as long as legally required afterwards. After an account is closed, financial and transaction-related records may be retained for a specified period in accordance with applicable law.

6.2 Security Measures

jlibd follows industry-standard security practices to keep your information safe:

• SSL/TLS encryption — all data transferred between the website and your device is encrypted
• Password encryption — your password is never stored in plain text
• Access controls — only authorized staff have access to information they need
• Regular security audits and reviews
• Automatic alerts for suspicious login attempts

Your Rights

We believe you should have full control over your own information. As a jlibd user, you may exercise the following rights:

7.1 Right to Access

You may request at any time to know what information we hold about you. Contact our support team to view this information.

7.2 Right to Correction

If there are any errors or gaps in your information, you can have them corrected. This can be done through your account settings or via support.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may be required to be retained for a set period due to legal obligations.

7.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes and request that related communications be stopped.

7.5 Right to Data Portability

You may receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, contact us directly. We will respond to your request as quickly as possible.

Protection of Minors

jlibd's services are intended only for individuals aged 21 or older. We do not knowingly collect any information from minors.

If we become aware that a minor has registered on our platform or provided information, we will immediately delete that information and close the account.

If you believe a minor is using our platform, please notify our support team immediately.

Policy Changes

This privacy policy may be updated as our services and the legal environment change over time. If any significant changes are made, we will notify you in advance through a clear notice on the platform and/or by email.

The "Last updated" date will be noted at the top of each version of the policy. Continued use of the platform after changes are made means you are agreeing to the updated policy.

We recommend that you visit this page regularly and read the latest policy to stay informed.

Applicable Law

This privacy policy is governed by the applicable data protection and digital security laws and regulations of the People's Republic of Bangladesh. Any disputes relating to this policy will be resolved within the applicable legal framework.